Shipping:

Aabhushanam offers free shipping and delivery of its jewellery on every order anywhere within India. The Website uses the following carriers for shipping and delivery of orders given through the site:

  • Blue Dart
  • Speed Post

Your order will be shipped to you fully insured. We provide only transit insurance which will be valid only until the time of the delivery.

Delivery:

The delivery of any item ordered through Abhushanam is subject to the following terms and procedures.

  • Shipping time is 24 to 48 hours for "Available in Stock" items and 10 to 12 business days for "Make to Order" items. 
  • The Member has to specify the address and details of the person who will collect the shipment at the time of purchase.
  • At the time of placing the order, the Member has to state full name of the recipient as stated in his / her government approved photo identification.
  • At the point of delivery the recipient, to collect the physical product, will have to provide any one of the following government approved photo identification card;

 - Ration Card;

 - Drivers License;

 - Permanent Account Number (PAN) card;

 - Voters Identification card; or

 - Passport.

  • Delivery shall be made by the courier agent only after the photo and name of the recipient is verified and confirmed by such courier agent. To ensure safe and secure delivery of the package the courier agent will also note down the details of the government photo identification. The recipient of the package must cooperate with the courier agent by providing required and valid copies of his / her government approved photo identification.
  • In case the Member wants any other person to receive the delivery on his behalf he / she needs to specify details of the same at the point of ordering only. All items shall be delivered directly to the person as specified at the point of ordering and the Member cannot (under no circumstances whatsoever) change the recipient details after the order is processed.
  • The recipients receiving the delivery must open the package and check its contents prior to accepting the delivery or signing the delivery receipt.
  • If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same to Aabhushanam. All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Member.
  • Delivery guarantee is subject to terms and conditions of the courier company. Any inconsistency in name or address will result in non delivery of the product

Packaging

  • Every package is delivered in a durable and tamper-proof packing, with Abhushanam printed on the package. It is accompanied with relevant certificates and invoice for payment.
  • In case your purchase is intended as a gift, we will provide free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive gift packing bag. To send a free gift message with your gift, look for the Gift message text box in the shopping bag/cart page. Your personal message will be printed on a distinctive card and delivered along with the gift.

Gifting

  • Recipient will have to provide a government approved photo identification card (like passport, drivers licence, election card etc.) to collect the physical product.
  • As it is a mandatory courier regulation, the price of the gift will be mentioned in the external cover. In the event the Member wishes to have a copy of the invoice, he / she can request Aabhushanam.in to ship an additional copy of the invoice to be shipped to the required address at the time of placing the order. Any applicable tax, including any gift tax shall be borne by the Member.

Payment Options

We offer various types of payment options. We accept all

  • Credit cards including American Express, Visa and Master Cards.
  • Visa and Maestro debit cards
  • All major bank transfers (OFT/RTGS/NEFT).
  • Additionally, you can pay by cash deposits, cheque, and money transfers.
  • We offer cash on delivery (CoD) wherein you can pay when you receive the jewellery at your doorstep at select locations. It is available up to product value of Rs. 20,000 but not available on custom-ordered jewellery.
  •  On all phone orders, demand drafts/cheque has to reach us within 7 days.

Cancellation of the Order

Customer can cancel the order placed on the website through Email or call with in 2 days of placing the order. The cancelled order will be acknowledge and confirmed to the customer through Email or call, only after it is taken to be confirmed as “Cancelled order”.

Usage of Promo code/discount codes by the Firm

  • Aabhushanam has the right to refuse the usage of any promo code/discount code at any point of time. Promo codes/discount code which has expired cannot be used on the Website.
  • Aabhushanam can at any time ask the Member for the proof of having received the promo code/discount code.
  • Promo codes/discount code can be used only on specific orders as deemed fit by aabhushanam.
  • Promo codes/discount codes at Aabhushanam’s discretion are applicable on certain items, on specific orders, or on specific dates and occasions.
  • Promo codes/discount code cannot be clubbed with any other special offer running on the site.
  • For offline payment mode the promo code/discount code will be accepted only within the date of expiry of the promo code.
  • For a payment received after the expiry of the promo code/discount codes the discount will not be applicable on that order.

Conflict Free Diamond Policy

Aabhushanam recognizes the great harm caused by conflict diamond mining / trading. We will not purchase, sell, contact subscribers, customers or suppliers who purchase or trade in diamonds which were used to fund conflict or traded in any way in violation of any United Nations resolution or the Kimberly Process.